Privacy Policy

High Arches Privacy Policy

(updated 25 May 2018)

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from higharches.co.uk. 

PERSONAL INFORMATION WE COLLECT

When you make a purchase or attempt to make a purchase through the High Arches website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as โ€œOrder Information.โ€

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through High Arches (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to: communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through High Arches), or otherwise to pursue our legitimate business interests listed above.  

DATA RETENTION
When you place an order through High Arches we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@higharches.co.uk or by telephone (+44) 0191 452 6219.